The UC&C offering combines Microsoft Lync’s presence, audio, video and web conferencing with enterprise voice across Verizon’s global IP network and advanced VoIP platform.
It is designed to enable businesses to more easily adopt advanced technologies with Verizon managing the service and infrastructure and is available in the US, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the UK.
"The introduction of managed UC&C for Microsoft Lync is an important component of our overall strategy to advance the way businesses operate through more effective engagement with employees, customers and partners. Enabling a modern workforce to more quickly connect by using video, voice and the web is essential to speeding decision-making for greater productivity," said Martin Burvill, SVP of global operations for Verizon Enterprise Solutions.
Verizon said the service will allow large multinational companies to maximise business agility, increase employee productivity and equip their mobile workforce with advanced UC&C capabilities.
"Microsoft and Verizon have a long-standing strategic relationship, developing and delivering advanced UC&C capabilities for a global business market. Integrating the latest Microsoft technologies with Verizon's managed services platform gives Verizon a unique end-to-end view across its customers' networks and applications to effectively keep Lync services running smoothly across multiple customer locations," said Giovanni Mezgec, general manager at Microsoft Lync.