The service enhancement will include the implementation of the ariesoGEO service, which is designed to indicate performance issues and identify traffic hotspots. For MTN engineers, this deal means the company’s network will have an improved monitoring capability of network lag and improved voice and data quality facilitated geographically to identify hot spots and coverage “holes”.
“In a period the region is experiencing significant growth, operators need to keep pace with the demand for data services, while ensuring a high quality of service for their customers,” said Krishna Chetty, general manager planning and optimisation at MTN SA. “ariesoGEO will assist in keeping our network running at peak performance to deliver an optimal mobile end-user experience for our subscribers – wherever they are, whatever they’re doing.”
MTN has worked with Arieso to improve mobile network performance before for major sporting events, including the 2010 Football World Cup held in South Africa, and now the company has moved to implement a more formal agreement. The South African smartphone market is booming with the highest subscription penetration rate in the continent.
““We’re delighted with the results that ariesoGEO has delivered for MTN in its recent project implementations and their decision to deploy ariesoGEO across South Africa,” said Shirin Dehghan, CEO of Arieso. “Our work with MTN showcases the advantages and benefits that Arieso’s unique, location-based approach to mobile network management delivers to mobile operators.”
