The company is planning to offer customers a range of Cisco video equipment options and flexibility to connect to a wide variety of end-user access equipment and network types. Connection to the AT&T Business Exchange will enable users to connect internally with employees, and externally with customers and suppliers.
In addition to new service bundles, AT&T is trying to make telepresence more accessible to businesses and organisations with new features and scheduling capabilities. Additional services includes inter-company direct dial and guest access allowing open access for users to schedule and attend telepresence meetings with companies that are not on the AT&T Business Exchange.
“From large, classroom-like settings to conference rooms to desktops to home offices, AT&T Telepresence solution is helping our customers connect through face-to-face collaboration,” said Shawn Conroy, VP of unified communications services at AT&T. “Expanding our popular service bundles to include conference room and desktop units is an important step in pursuing our vision of a pervasive telepresence experience where users can connect without borders from the device and at the time and place that’s most convenient for them.”
AT&T customers held nearly 12 million minutes of meetings on immersive telepresence systems in the first three quarters of 2011. More than one third of the endpoints connected to the AT&T Business Exchange are outside the US and over 75 countries are now supported with the new enhancements.
