Geo Networks has announced the deployment of a new express route to provide connectivity between the City of London and Docklands Telehouses in the UK.
The new fibre cable is designed to complement Geo’s existing network and meet the increasing demand for data services across London. The city’s metro network is continuously expanding, with companies like Geo aiming to offer lower-latency routes to consumers and business enterprise through more cost-effective provisioning.
Geo said it was committed to serving the Docklands geography, in a bid to expand its network and provide its customer base with the best-possible connectivity options.
“Our business proposition is unique and we strongly believe that with our market-leading customer service, based around support and flexibility, we have a winning strategy,” said Chris Smedley, CEO at Geo.
“We place significant focus on customer experience and welcome the opportunity to listen to requirements so that we can always strive to meet customers’ needs and build out our network in line with demand,” he added.
James Bird, Geo’s new head of customer services, is charged with managing the entire life cycle for customers and said that providing a tailored solution for network demands is essential.
“This high touch engagement gives customers a clear view of the performance of their network and the success of this approach is reflected in the pleasing survey results and our extremely low churn levels,” Bird said.
