AT&T has not yet officially announced the promotion of Chow, who joined the company in 1990 and was president of AT&T national business.
But Chow has posted her new role on her LinkedIn profile and has tweeted a picture of the congratulatory flowers that colleagues have sent her. According to her media relations person, Chow will be responsible for international operations as well as AT&T Business.
Chow wrote about the flowers: “48 hours into my new gig & I’m overwhelmed with gratitude,” and later added: “Am thankful for my tremendous ATT Business team who work tirelessly to serve our customers w/unwavering dedication & commitment. And to our customers – thank you for trusting us to support you.”
She confirmed the move to the ABC News TV channel: “This is an exciting time at AT&T, and in AT&T Business, as we have a unique opportunity to provide our customers with the innovative solutions they need to better run their businesses and serve their customers,” she said.
“With breakthrough technologies like 5G, businesses around the world will be poised to transform and disrupt their own industries. I look forward to this journey with an incredible team of women and men.”
Arroyo’s position is a new one. He had been CEO of AT&T business and international operations since 2016, taking over from Ralph de la Vega.
Earlier this week AT&T announced new roles for Jeff McElfresh, who will take over as CEO of AT&T Communications on the retirement of John Donovan, and for John Stankey, who is now president and COO and is seen as the heir apparent to Randall Stephenson at the top of the group.
Arroyo run AT&T Mexico, building a national 4G network from two acquisitions. In 2016 de la Vega told Capacity that AT&T uses Huawei kit in its Mexican business.
In February he announced that AT&T was launching edge computing services that it will deliver to enterprises using 5G wireless. “Any application will be able to use a virtual network function to use local compute,” he told Capacity at the time.
