Vox 360 uses proprietary technology that includes artificial intelligence (AI), machine learning, anti-fraud bots and a global threat database to mitigate fraud losses in voice, SMS and A2P messaging services. Vox 360 also captures data from both voice and SMS to understand fraud patterns and use it to mitigate fraud for both local, regional and Tier I carrier as well as mobile network operators (MNO) using a single platform.
“In a market where fraud losses can be as high as 50% to 90%, we recognised the need for a solution that could address revenue leakage in voice, SMS and A2P messaging,” said Ehsan Ahmadi (pictured), CEO and founder at Vox Technologies. “Vox 360 enables service providers to create profitable and sustainable businesses and identify and mitigate more than 99% of fraud across their organisations. Unlike any other technology vendor in the market, we will assess a service provider’s fraud losses then write a cheque that can be cashed by customers if they fail to recover revenue leakage. That’s the level of confidence we have in our solution.”
Vox 360 is already live and operational with a number of Tier I carriers, regional players and local MNOs. Service providers have selected Vox 360 because of its ability to tackle the most challenging types of fraud with a specific expertise in identifying and mitigating SIM Box fraud. It is also able to identify bypass fraud in inbound and outbound traffic on international, national or individual local brand networks as well as a whole range of fraud categories.
“With Vox 360, we are accelerating monetisation, innovating across services, and delivering it with a disruptive commercial model,” added Ahmadi. “We are removing the silos from anti-fraud technologies to deliver the most customer-centric and holistic solution available in the market today. We are committed to innovating and delivering the most advanced solutions for fraud in our industry.”
