With the advanced software, Vocus is able to build an adaptive network that is agile and reliable, and that will also help reduce unnecessary costs.
“Our customers increasingly want a very simple and seamless experience when working with us, similar to how they interact with everyday consumer digital offerings,” said Kevin Russell, chief executive officer, Vocus Group. “With automation from Blue Planet, we are able to execute on our customer-first strategy by building a network that is fast, dependable and enables them to have greater control.”
Vocus says that it is building a new network that “isn’t constrained by legacy and manually intensive silos” followed by a number of acquisitions it has made over recent years. It was Blue Planet’s open and standards-based design that influenced Vocus’ decision and streamlines its ability to differentiate services and avoid vendor lock-in.
“Forward-thinking leaders like Vocus understand the need for intelligent automation software to deliver strong digital engagement between service providers and customers. With Blue Planet, Vocus can quickly adapt to user demands and compete in a marketplace where speed is paramount,” added Rick Hamilton, senior vice president, Blue Planet, a division of Ciena.
Vocus will use the full Blue Planet portfolio, including Multi-Domain Service Orchestration, Inventory and Route Optimisation and Assurance for end-to-end visibility across its multi-layer network and to automate and optimise business processes. Another key aspect of this network transformation is Blue Planet Professional Services, which enables faster time to deployment for Vocus.