As part of EdgeMicro’s Micro Data Centre (MDC) implementations, Murphy will provide 24/7 Network Operations Centre (NOC) services for EdgeMicro as well as support customers with remote hands, preventative and predictive maintenance, incident response to name a few.
"We chose Murphy for a number of reasons, including their outstanding track record in the data centre and mission critical systems industry,” said Loren Zweig, vice president of operations at EdgeMicro. “That experience includes working with a long list of companies in regulated industries that must adhere to stringent compliance requirements. But the most important reason is that the Murphy team gets it. They understand how to operate facilities simply and effectively, they have a 'get 'er done' attitude, and they will be a seamless extension of the EdgeMicro team."
Murphy will immediately begin supporting the facilities that EdgeMicro has deployed in its first three markets of Austin, Raleigh and Tampa. In addition, Murphy will also support the 30 additional sites that EdgeMicro will launch over the next 36 months.
"One of the things that stood out at the beginning of our conversations with EdgeMicro is their focus on the needs of their customers,” said Eric Gottschlich, director of Data Center Services at Murphy. “The EdgeMicro team's mindset aligns with our own philosophy, which is about supporting the customer's business objectives not simply their physical assets. Murphy supports the data centers and mission critical facilities of many of the largest companies in North America, and our experience will make our team an asset to each of the companies that use EdgeMicro MDCs."
As a mechanical contractor, Murphy's Data Center Services group is a leader in supporting mission critical IT environments.
"This partnership with Murphy is a major milestone for our company, and I'm really excited to have its outstanding team working with us," added Mike Hagan, CEO of EdgeMicro. "One of the things that makes Murphy such an important partner is their geographic reach. As EdgeMicro scales up from where we are now to hundreds of MDCs in the US, Murphy's geographic reach will ensure that we can provide the same high standard of service, consistency and quality no matter where our customers want to be — not to mention the potential to develop a framework to, one day, support thousands of MDCs internationally."