Kiser’s new role will expand her previous position as CCO as Talend continues to grow and scale its cloud business globally.
As COO, Kiser will focus on Talend’s IT, security, and business transformation and strategy teams, defining new approaches to fuel the company’s efficient and sustainable growth.
In addition, she will also continue her existing responsibilities as CCO, overseeing Talend’s customer-facing functions, including customer support, professional services, customer success management, and community and enablement.
“I cannot think of anyone better to step into this role than Jamie,” said Christal Bemont, CEO, Talend.
“In addition to guiding the continued evolution of our customer success organisation, Jamie has the right expertise to lead our global operations as we continue to establish ourselves as a strategic business partner to global enterprises.”
Prior to joining Talend, Kiser served over six years with SAP in various product, services, and operations leadership positions. The most recent of these was vice president of global public sector for SAP Concur, where she led the formation of a global centre of excellence focused on growing the public sector footprint.
Before that, Kiser led operations for the global services organisation of 3,500 people and drove the transformation of multiple areas of their business, including learning services, partner delivery, security and compliance, and systems innovation.
“I am honoured to accept this expanded role at Talend. As a customer-first organisation, we are committed to showing up for our customers in a way that helps them use data to transform their business and make real-time decisions,” said Kiser.
“We have amazing customer and operations teams in place at Talend and I look forward to helping us maintain efficiencies as we continue to grow and better serve organisations that rely on trusted data to grow, adapt, and drive business value.”
