Since 2003 Duggan has held the role of CEO of 4site, the mobile wireless and fibre services provider he founded, that was acquired by Indigo in 2019. Following Duggan's promotion, 4site will merge into the group brand and a refresh is tentatively scheduled for May.
Duggan will also drive Indigo's global expansion plans, confirmed in July.
He told Capacity: "We’re already working in those markets with a number of customers and across 90 countries with some of the biggest tech and telecoms companies on the planet. This gives us access to those markets and then we look at the services we can establish once we are there
"We're hoping to set up a presence in Singapore from May followed by Hong Kong and develop a stronger presence and sales function in those markets. We're also looking at opportunities in India and Australia at the moment; we're looking at all of those markets
"We're seeing phenomenal growth at the moment, particularly in the FTTH market. We've been designing, in the FTTH for some time and at the moment, were designing in excess of about 100,000 premises per month across all our customers in the UK and Ireland. And as we expand into wider opportunities in relation to the build this is where we can really drive revenue for the business"
"Then as we look to help support our existing customers across the globe specifically on the FLM side of the business, we can identify other opportunities in the FTTH and wireless, 5G space," he added.
Duggan has spent nearly 30 years working across multiple roles in civil engineering and telecoms. After graduating as an engineer with a BSc in construction management from Waterford Institute of Technology in 1992, he worked as an engineer on a range of major civil projects in the Republic of Ireland. In 1996, Duggan joined Esat Digifone where he worked as a principal engineer and looked after the roll out of hundreds of mobile network sites. During his six years with the company, he saw Esat Digifone transform to Digifone and finally to O2. In 2003 Duggan founded 4site and grew the business to a leading telco design company across the UK and Ireland before being acquired by Indigo in 2019.
Commenting on the new role, he said: “I am honoured to take on the role of CEO for Indigo Telecom Group at such an exciting time in the company’s history. As well as establishing a stronger presence in Germany, APAC and the USA our ambition is to further expand and to become a telecom leader that commits to promoting a sustainable, inclusive and trusted workplace. I look forward to bringing my expertise and passion to the group, working closely with the board and executive management team to build on our winning culture for our employees while driving long-term value for our customers. We are a people-first company, and we are always looking to develop our extraordinary skilled staff and to bring on new skills and talent to our growing global team.”
