The news makes TIM Brasil one of the first telcos in the country to move 100% of its workloads to the cloud and will use these new cloud environments improve customer support as well as billing, collection, and management applications.
"Our proposal is to take the customer's experience to a new level with more efficiency and agility, and always with the highest levels of security. We are the first carrier to promote a change with this dimension, also anticipating initiatives related to governance and sustainability, within a larger project related to an ESG agenda across all of TIM's operations,” said Pietro Labriola, CEO of TIM Brasil.
“We are following the market movement and investing in areas such as Analytics and Digital, which are fundamental for the expansion of the company's business; and we have partners that meet the highest levels of quality to highlight our pioneering spirit and reference for the Telecommunications sector."
Specifically, TIM Brasil will leverage Oracle Cloud Infrastructure (OCI) and Microsoft Azure, to move its mission-critical applications to the cloud, optimising and simplifying management of its IT infrastructure, as well as improving scalability and agility.
In addition, TIM will use the Oracle-Microsoft Azure Interconnect in Brazil to get the best out of both OCI and Microsoft Azure platforms.
"This is a milestone for the market. Movements like this happen more frequently in large companies,” said Rodrigo Galvão, managing director of Oracle Brazil.
“We are extremely proud to have been chosen, together with Microsoft, to carry out this innovative project to migrate 100 percent of TIM data centres to the cloud. This will bring more innovation, agility and, without a doubt, better services for customers. We are going to create an even greater world of possibilities together."
The interconnect will enable TIM Brasil to run critical workloads on Oracle Exadata Cloud Service, Oracle Database Cloud Service and OCI's Oracle Cloud VMware Service.
While on Azure, it will run SAP HANA and VDI workloads, offering 40Gbps connection and federated identity between the two clouds. In total, TIM Brasil will migrate 7,000 servers, 35K cores, 1.2K databases, and 15 petabytes of storage.
"We were very proud to be chosen together with Oracle to conduct such an ambitious project. The migration of all TIM data centres to the cloud will ensure security, scalability, simplification of IT infrastructure management and allow the operator to focus on constantly improving the experience of its customers,” added Tânia Cosentino, general manager of Microsoft Brazil.
“It also gives me great satisfaction to see Microsoft technology being used as a vector for sustainability, helping TIM in reducing the carbon emissions of its operations.”
Additionally, the new platform will use renewable energy and migration to the cloud automatically reduces emissions directly associated with storing data in physical spaces, all of which aligns with the company’s goal of being carbon neutral by 2030.
