In this newly created role and reporting directly to Annette Murphy, managing director for EMEA, Flitton will be responsible for leading the infrastructure investment strategy for the EMEA region.
"We are delighted to welcome James to our EMEA leadership team and this pivotal role," said Murphy.
"Our extensive and powerful global fibre network infrastructure is the core of Lumen and the foundation of the Lumen platform, driving both our and our customers' success. James' experience is an ideal fit for the company, as we look towards future infrastructure investments to accelerate growth and innovation and enable our customers to deliver amazing things."
Flitton's main focus will be to further expand the reach and capabilities of the company's fibre infrastructure. He will oversee a multi-functional organisation across infrastructure strategy, network access management operations and commercial relationships.
According to the company, Flitton will also be 'instrumental in shaping and executing the overall Lumen business strategy for EMEA', which centres around the company's goal to further human progress through technology, and commitment to provide an exceptional customer experience.
"I feel very privileged to take on this new role with Lumen," said Flitton.
"With its strong fibre footprint, industry-leading solutions, and customer-first approach, Lumen is uniquely positioned for continued business growth. I am excited about the opportunity to drive investments across the EMEA region, to ensure the network infrastructure remains current and ready to meet future demands."
Flitton enters the role with more than 20 years of experience in the telecoms industry. He most recently served as vice president of global pre-sales at GTT and formerly was vice president of business operations for EMEA.
Prior to this, he also served as vice president of EMEA service delivery at Level 3 Communications and held leadership positions at Vodafone, spanning business planning and operations.