The Amdocs Freestyle Billing solution aims to address new capabilities and use cases enabled by 5G such as network slicing, AR/VR services and precise monitoring.
The company says it introduces a single, universal biller that supports each customer or enterprise with a monetisation model for each service.
The offering allows providers to optimise and automate customers’ experiences with a novel toolset and includes the ability to split payments amongst family members, separate different 5G0enabled experiences from base offerings and real-time visibility through the month.
Anthony Goonetilleke, group president of technology and head of strategy at Amdocs said of the announcement: "Next generation experiences are driving new consumer expectations for flexibility around payments and monetisation and creating new revenue opportunities for service providers.
“With Amdocs Freestyle Billing, we're offering more flexibility than ever, ensuring new 5G service innovation is easily monetized and intuitive across customer journey touchpoints.”
As 5G continues to grow, Amdocs says it expects service providers to have unique “experience packages” beyond a simple blanket of 5G speeds for all offerings – for example, a connection specifically for cloud gaming, the metaverse or an autonomous car.
"As individual 5G experiences become available, communications service providers will confront several complexities," said Darius Singh, principal consultant of research firm STL Partners.
"These include the need for a clean monetization experience for complicated products or services; partner management across B2B2X ecosystems; the importance of "configurability" for bespoke services; real-time billing and insights; hybrid commercial models, and monetisation for new 5G use cases.”
