What a difference 12 months can make. Industry conversations at 2014’s Mobey Day (Mobey Forum’s annual open conference for all mobile money stakeholders) told of an industry undergoing major disruption. Just 12 months later toward the end of 2015, the industry vibe had changed almost beyond recognition, particularly in the mobile payments arena. Consternation, hesitancy and all-out frustration had given way to optimism. Last year’s disruptions have become this year’s tools of liberation, enabling banks, finally, to make progress.
Sirpa Nordlund,
February 22, 2016