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  • Market Trend
    Service providers shed long-term costs
    Since the dotcom crash of 2001 wiped $5 trillion off the value of Nasdaq-listed technology companies, communications service providers (CSPs) have spent $100 billion to shed their long-term costs.
    October 31, 2009
  • Opinion
    Editor's letter
    Twelve months ago the global financial crisis was everywhere in the news: the most optimistic assessment was that we might avoid a depression, and instead experience only a recession.
    Tim Phillips, October 31, 2009
  • Viewpoint
    Brand and deliver?
    Capacity gathers a range of opinions on possible market directions from four players in different areas of the content delivery game.
    October 31, 2009
  • Market Trend
    Carriers spent $62 billion on outsourced services in 2008
    Infonetics Research’s analysis of vendor financial reports shows major double-digit increases year over year for equipment vendor service revenue, which more than offsets product revenue declines for some vendors in the Tier 1 category (vendors with $7 billion or more in annual revenue).
    October 31, 2009
  • Market Trend
    International calling prices continue to fall
    The move to outsource international voice is underlined by the price erosion demonstrated in a Telegeography report.
    October 31, 2009
  • Feature
    Speaking out
    International voice, it seems, is becoming a business for the global few. Tim Phillips looks at the latest chapter in a tale of scale and reach
    October 31, 2009
  • Feature
    Out of the shadows
    The nature of OSS and BSS vendors is changing and these changes could have an effect on carrier businesses, finds Tim Phillips
    October 31, 2009
  • Feature
    Who drives the bus?
    More carriers now are taking the once-unthinkable step and outsourcing the management of their infrastructure. What are the implications of this move?
    October 31, 2009
  • Feature
    The perils of renegotiation
    In the current market, where both sides in an outsourcing contract are conscious of the risks to their business, skillful negotiation is needed at contract renewal time
    October 31, 2009
  • Opinion
    Middle East in 2009
    The telecoms market of the Middle East continues to develop at lightening speed, and remain a focus of world attention.
    Guy Matthews, January 31, 2009
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