SK Telecom launches AI-powered customer service tool to speed up responses
SK Telecom has launched a customer service centre tool driven by a proprietary AI model tailored to enhance agents' handling of customer queries.
Telefónica, MasOrange, Vodafone launch Open Gateway API lab to drive innovation
MasOrange, Telefónica, and Vodafone Group have teamed up with the i2CAT research centre to launch a multi-operator Open Gateway API lab in Europe.
Indosat, GoTo unveil open source AI model to bridge Indonesian language gaps
Indosat Ooredoo Hutchison is working with GoTo to launch an open source language model designed for local Indonesian languages.
